HubSpot Insights

What Does a Social Media Marketing Agency Do?

Written by Andrew Schulz | Feb 16, 2021 2:40:00 PM

STRATEGY PLANNING

You need an effective strategy to guide you as you work towards achieving your social media marketing goals. A good agency will work with you to develop a detailed plan that will produce the desired results. The experts will also help you determine what social networks to use based on your target audience and the types of content you intend to share. Depending on the social media channels you choose, the professionals will offer channel-specific services in line with your strategy.  

CONTENT CREATION AND PUBLISHING 

A social media marketing agency will create content that is specifically designed for social media use. The experts will take into consideration the networks you intend to use and develop content that is both engaging and encourages sharing. This will make it easier for you to spread your brand message. The marketing agency will also create a content calendar to help you schedule your content. This enables you to post content consistently and at the right time so you can reach the target audience.  

MANAGING SOCIAL MEDIA ACTIVITY

Your social media marketing agency will be responsible for helping you maintain an active social media presence. The marketing professionals will start by setting up your social media accounts and profiles. They will also handle tasks such as engaging with followers, reaching out to influencers, responding to messages and helping with customer service. Depending on your needs, the social media marketing agency will also be in charge of your paid social media campaigns.  

RESEARCH AND ANALYSIS 

As you implement your strategy, the social media marketing agency will track results and offer valuable insights about your brand. Proper research and analysis will reveal the specific topics that your target audience is interested in. The agency will also do competitor research to learn what and how your competition is doing on social media. This includes the type of content they share and how they engage their followers. The information you obtain will help you to fine-tune your social media marketing strategy so you can beat the competition. 

MANAGING ACCOUNT GROWTH 

The services offered by your social media marketing agency will help to grow your accounts. However, businesses will want this growth to translate into conversions and revenue. You will also want your online popularity to lead to increased market share. The team of experts will make use of the latest industry tools and strategies to ensure you achieve client growth. This will involve using effective techniques to attract new customers while retaining the existing ones. 

EDUCATION AND CONSULTING 

Social media and digital marketing change every day. When using the networks for marketing purposes, you have to stay abreast of the latest changes if you are to stay on top. Your social media marketing agency will educate you on how to conduct yourself on these platforms. The experts will also provide you with information on cutting-edge tools and technologies available to you. 

Social media is a powerful marketing tool. However, without basic knowledge and experience in social media marketing, getting started can feel intimidating. At The Insight Studio, we use our expertise to help your company grow and succeed through HubSpot. Our experts will do the behind-the-scenes work for you so you can focus on running your business. Check out how a Hubspot Administrator can help you today!
*(updated 3/6/2023)